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Question

Canon V - Equality: Duty to provide the same standard of service - Section 4

Melissa is a lawyer who runs her own law firm in Manila. She prides herself on providing the best legal services to her clients. One of her long-standing clients, Rafael, who is visually impaired, recently approached her for legal assistance. Rafael expressed his concern that he has been facing challenges accessing legal services due to his visual impairment. Rafael believes that Melissa has a duty to provide him with the same standard of service as her other clients, regardless of his disability.

In light of Canon V - Section 4 of the Code of Professional Responsibility, which states that lawyers shall not discriminate against any person, including persons with disabilities, and shall provide them with the same standard of service available to others, discuss the following:

1. What are the obligations of lawyers in ensuring equality and non-discrimination towards persons with disabilities?
2. What steps can Melissa take to ensure that she meets her duty to provide the same standard of service to Rafael?
3. Are there any exceptions or limitations to the duty to provide the same standard of service, particularly in cases involving persons with disabilities? Explain.

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Answer